![]() You may find more details on the official support article here. You can try manually setting the email address to the identity of the user that is seeing the issue in the registry path referenced in the issue specifics above.I've uninstalled and reinstalled Office and still receive the same error message. ![]() If I don't download images the message will load without an error until I click 'Download Images'. The message is 'Microsoft Outlook has stopped working'. DisableSupportDiagnostics"=dword:00000001 Most often this is the scenario: -Non-exempted email is received which results in HTML images being removed and external warning banner being added. Outlook now crashes when I view most messages with images. For more information, use Disable support diagnostics in Outlook
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